Tag Archives: Bill Shock

Verizon to Pay Upwards of $50 million in Refunds, Clyburn Says Customers Deserve More than Refunds

by Matthew L. Schafer On Sunday, Verizon Wireless reported that it will refund customers who were subject to various $1.99 data fees as a result of stock cell phone software, which used data unbeknown to the customer.   According to a … Continue reading

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Did We Say 5¢ a Minute? We Meant $5: Cell Companies Battle FCC “Bill Shock” Survey

by Matthew L. Schafer On Thursday, the Wireless Association (CTIA) took its fight to a public stage, writing a blog in rebuttal to a recent Federal Communications Commission cell phone price gauging.  A May survey, sponsored in part by the FCC, … Continue reading

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Posted in Mobile | Tagged , , , , , , , | 2 Comments